Terms & Conditions

I. Refund Policy & Cancellation Terms

A. Refund Policy

All sales are considered final once customization or script programming work has begun. Non-refundable services include:

• AI roleplay script development and configuration
• Custom sales persona and objection-handling programming
• Platform integration and onboarding setup
• Co-Pilot configuration for team workflows
• Any AI service customization performed on client behalf

Limited consideration for refunds on subscription-based services without initiated customization may be evaluated on a case-by-case basis at the company's sole discretion.

B. Cancellation Policy

A minimum of 30 days' written advance notice is required for cancellation.

• Submit cancellation requests via email to support@salesmonster.ai
• Notice period begins upon receipt and confirmation
• Client remains liable for all fees during notice period
• No refunds issued for services already rendered or completed customization
• Platform access continues through the end of the notice period

AI Sales Monster LLC reserves the right to enforce these terms without exception.

C. Billing Contact

• Email: billing@salesmonster.ai
• Website: www.SalesMonster.ai
• Location: Juno Beach, Florida

II. Non-Disclosure, Confidentiality & Intellectual Property

A. Purpose

This agreement covers confidential information disclosed during business discussions, transactions, and dealings between parties. The existence of a business relationship between any independent contractor and the Company is itself considered confidential.

B. Confidential Information

Confidential Information is broadly defined to include information and knowledge pertaining to products, inventions, developments, patent applications, innovations, data, know-how, formulations, uses, research, processes, technology, software programs, designs, materials, ideas, plans, trade secrets, customers, and proprietary information.

C. Confidentiality Obligations

The receiving party agrees not to disclose Confidential Information to anyone who does not have a need to know, and not to use it for any purpose other than to perform contemplated business transactions. Information shall not be used to compete, directly or indirectly, with the Company.

All employees, agents, and representatives must agree in advance to maintain confidence and use information only in the course of employment or contract performance.

D. Exemptions

The following are not subject to confidentiality restrictions:

• Prior Possession: Information the contractor can demonstrate it possessed via written records before disclosure
• Legal Mandate: Information that must be disclosed per court order or law, provided prompt written notice is given
• Public Domain: Information already publicly available or received from third parties without confidentiality obligations
• Independent Development: Information developed independently without reliance on Company's Confidential Information

E. Breach Response & Remedies

Upon unauthorized disclosure, the responsible party shall promptly take all appropriate actions, including legal proceedings, to protect against further dissemination. The breaching party bears all costs, including litigation and attorneys' fees. Available remedies include injunctive relief and damages.

F. Return of Materials

Upon request or termination, all materials embodying Confidential Information must be promptly returned, including disks, tapes, systems, documentation, drawings, codes, blueprints, models, notes, memoranda, specifications, devices, and documents. All such materials remain the property of the Company at all times.

G. Intellectual Property

AI Sales Monster LLC retains all rights, title, and interest in and to any intellectual property, including but not limited to patents, trademarks, copyrights, trade secrets, proprietary methodologies, business strategies, inventions, and designs.

Disclosure of Confidential Information does not grant any license, ownership, or other rights to use the Company's intellectual property except as explicitly stated in this Agreement.

AI Sales Monster LLC's proprietary technology, systems, and processes are unique and shall not be reproduced, replicated, or reverse-engineered in any form. Any attempt to do so will be considered a material breach and may result in legal and financial penalties.

H. Non-Disclosure of Relationship

Contractors agree not to disclose the fact of discussions, the existence of the agreement, the nature of the contractual relationship, or any contractual terms to any third party.

I. Governing Law

This agreement is governed by the laws of the State of New Jersey, without regard to conflict-of-laws rules, and the United States of America.

J. Severability

This agreement is designed as severable. If any term is found to be invalid or unenforceable, it shall not affect the enforceability of the remaining provisions.

K. Non-Assignability

Neither party may transfer, assign, or delegate any rights, interests, or obligations under this agreement. Any attempted assignment is void.

L. Entire Agreement

By engaging with AI Sales Monster LLC, all parties acknowledge thorough review of this agreement and confirm understanding of the Privacy Policy and Terms and Conditions. Acceptance signifies agreement to these integrated governing documents.

Contact

• Email: info@aisalesmonster.com
• Phone: 669 AI Sales
• Address: 1044 Bay Colony Drive South, Juno Beach, FL 33408